Shipping & Delivery Policy
All formulations in The Eximus Shop are dispatched under clinical-grade packaging conditions to ensure product integrity and active ingredient potency.
1. Order Processing Timeline
Orders are typically verified, checked by our pharmacy team, and processed within 1 to 2 business days following confirmation. Orders confirmed over weekends or gazetted public holidays are processed on the subsequent working business day.
2. Shipping Methods & Coverage
We partner with premier national surface and air courier networks across India:
- Delhi NCR Deliveries: Expedited courier delivery typically within 24 to 48 hours.
- Tier 1 Metro Cities: Delivery within 2 to 4 business days.
- Rest of India: Standard secure delivery within 4 to 7 business days.
3. Packaging & Temperature Control
Active serums, barrier repair gels, and oral trichology supplements are packaged with protective shock-absorbing and thermal shielding insulation where required to prevent degradation from heat spikes during transit.
4. Order Tracking & Notifications
Once your shipment is dispatched, you will receive an automated tracking link via WhatsApp and email containing live tracking coordinates from our courier partner.
For real-time delivery status updates, reach out to our fulfillment team directly via WhatsApp at +91 9999 653 663.
Clinic Eximus · Healthzone Essentials LLP · Estd. 2004